22 Sep Microsoft Teams as the Modern Platform for Hybrid Work
Microsoft Teams as the Modern
Platform for Hybrid Work
22 September 2021 · 4 min read
Earlier this month, we at Prosperware hosted a hybrid networking event and panel discussion in London to talk about all things Microsoft Teams. If you missed the event, no worries! We’ll be bringing you recaps from each of the four sessions we hosted so that you can stay in the loop and take your Teams experience to the next level.
In our first session, our CEO & Co-founder, Keith Lipman discussed why and how Microsoft Teams has established itself as the modern platform for hybrid work across industries. Nearly two years since it was unveiled in late 2019, Teams has re-shaped the way we collaborate – especially in the wake of the pandemic.
Read on as we discuss Microsoft Teams & the modern hybrid workplace and stay tuned for the rest of our upcoming posts from this series as well.
The Pandemic as the Precursor to Hybrid Work
Over a year ago, as organizations scrambled to figure out how they would maintain business continuity in the wake of a global pandemic, Microsoft stepped forward with a solution amid this great adversity. Microsoft Teams, the company’s collaboration system to replace Skype Business, would come to be known as the modern platform for hybrid work.
Boasting rich communication & collaboration features, as well as deep integration with the entire Microsoft 365 suite, it’s no surprise that Teams is now home to nearly 250 million monthly active users — a far cry from the 36 million users in November of 2019.
Now, as hybrid work persists and organizations encounter the increasing threat of ransomware and cyberattacks, Teams remains poised to continue its reign.
In this blog, we’ll discuss the factors leading to Teams adoption, how to mitigate the rising privacy challenges through Teams, and how your organization can boost its Teams experience with a third-party solution.
The Path to a Cultural Transformation
There are several factors that contributed to the popularity of Teams, with the powering agent being the pandemic.
With the wide-taken stay-at-home measures by governments, many organizations found themselves in never-imagined situations. As remote work became the new normal, employee productivity & collaboration were the biggest hits across organizations. But such unconventional circumstances paved the way for creative collaboration solutions. Who better to enable that than Microsoft Teams.
Video conferencing, meetings, calls, chats, and much more, all in one platform. In fact, Teams has become so attractive for organizations and users, that many of them have either developed hybrid work strategies or are in the process of doing so.
With 70% of workers still interested in maintaining hybrid work set ups and 66% of company executives across industries claiming they will continue to allow hybrid work beyond the pandemic, Teams represents a fundamental shift in how people are collaborating both in-office and from home.
It’s not enough to simply rely on email and Zoom calls to get work done. Organizations need a platform that can do all of these things from a centralized location through real-time collaboration. In a cultural workspace transformation, luckily, Teams has cracked the code for enhanced productivity & collaboration.
The benefits of Teams are endless. It reduces email clutter, boosts collaboration around projects, matters, engagements – whatever you may call them – enables transparency for internal and external users, enhances productivity, and streamlines processes through numerous third-party applications, such as OneNote, Planner, Microsoft Lists, Dataverse, etc.
Teams isn’t just for work done by the associates and partners. Teams localizes your support and administrative staff as well, including HR, Billing, Document Processing, NBI, IT, and more. This keeps your entire organization operating in the same ecosystem, ensuring departments aren’t out of sync.
Not only is Teams critical for internal collaboration, but it provides benefits to external one as well. As a partner-client relationship is critical, Teams is there to nurture that. The platform fosters your relationships with clients by allowing for consistent informal communication through chat and other mediums.
Clients and external users can also view documents as guests to stay up to date on the latest happenings surrounding a matter or project. This creates not only an efficient environment, but a transparent one as well. The COVID-19 isn’t the only pandemic pushing users to Teams. The oncoming cyber pandemic has also made users aware of the benefits of Teams.
Microsoft Teams as a Shelter from the Cyber Pandemic
From SolarWinds, to Microsoft Exchange Hack, the landscape of cybersecurity has become so dire as of late, that experts are calling it a “cyber pandemic.” The recent, dramatic rise in cyberattacks and data breaches comes in the wake of the actual pandemic. As organizations haphazardly shifted their work to virtual platforms, many have done so without proper training & governance in place.
As a result, users go on and save files in vulnerable locations like their personal drives. This means that in the event of a breach, hackers would have easy access to the affected user’s files and data.
To make things worse, once a hacker gets into your organization’s system, it can be months until they are discovered. In the case of SolarWinds, it took nine months for hackers to be discovered – meanwhile they were running rampant in some of the highest levels of government systems.
With Microsoft Teams, users can initiate and save projects right from within their Teams & Channels. Organizations can create asset folders and locations so that end-users never have to keep important data in their personal drives.
Despite all of its benefits, Microsoft Teams can still present organizations with challenges in terms of adoption and governance. That’s because organizations are still in need of an all-encompassing platform that adds the needed security layer to their collaboration. Luckily, Prosperoware CAM has you covered.
How Prosperoware Helps
Prosperoware CAM is a Software-as-a-Service platform (SaaS) for adoption and governance of collaboration systems. It allows organizations to provision, classify, protect, move, and minimize data, mitigating data chaos and reducing risks related to privacy & cybersecurity.
CAM enables organizations to create logical locations for users to place data. It provides rich custom metadata, empowering users to locate documents, and risk management teams to understand business context in order to apply the right security & data minimization policies.
CAM integrates with Microsoft 365 (Microsoft Teams, SharePoint Online, OneDrive, OneNote, Planner, Lists), iManage, NetDocuments, HighQ, and more to come.
Here is what CAM can do for you:
- Provisioning of workspaces, Teams, Channels, Lists, users & groups, and folders from Project Portfolio Management, CRM etc., or through a human workflow using readily available templates.
- Assign rich, custom metadata for project or document context.
- Unified project directory for content location for end users and risk management teams.
- Gain advanced templating ability- beyond native Microsoft Teams capabilities- to support complex business processes.
- Provision automatically or on-demand internal & external users, manage permissions across collaboration systems, and integrate with leading ethical wall systems.
- Synchronize content between Teams and DMS (i.e., iManage)
- Data Loss Prevention (DLP) with activity monitoring and bulk security & metadata changes.
- Data protection by creating a separate archive of documents to access in case of incidents.
- Minimize data by setting automatic data disposition policies or apply litigation hold.