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The information that Prosperoware obtains about individual visitors to the website is provided voluntarily by the visitor. When Prosperoware needs additional information to provide visitors with specific content, or to provide them with information about products or services, visitors are asked for that information.
Prosperoware may collect and receive Client Data and other information and data (“Other Information”) in a variety of ways:
III. Third Party Data. Prosperoware may receive data about organizations, industries, lists of companies that are clients, Website visitors, marketing campaigns and other matters related to our business from our partners, or others that we use to make our own information better or more useful. This data may be combined with Other Information we collect and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed.
IV. Contact Information. For users of Prosperoware software to receive services from Prosperoware, Prosperoware needs certain information such as email address, full name, company, and title to enable us to provide our products and services. Prosperoware may also ask for additional personal information, such as title, department name, fax number, or additional company information to provide services to its clients. In addition, Prosperoware, like all software companies, collects product and computing environment-related information as part of its support process, when Prosperoware is troubleshooting issues associated with client’s use of the Prosperoware products. Prosperoware does not collect any credit card or sensitive personal information from site visitors. If you request information from Prosperoware on the Prosperoware products and services, we will collect certain information from you to fulfill your request.
V. Additional Information Provided to Prosperoware. We also receive Other Information when submitted to our Website or in other ways, such as if you participate in a focus group, contest, activity or event, apply for a job, enroll in a certification program or other educational program hosted by Prosperoware or a vendor, request support, interact with our social media accounts or otherwise communicate with Prosperoware.
Prosperoware will use client data in accordance to Client’s instructions, including any applicable terms within the software agreements and licensing, and as required by the applicable law. Prosperoware is a processor of client data and the client is the controller. The Client may use Prosperoware products and services to grant and remove access to other users, assign roles and configure settings, access, modify, export, share and remove client data and otherwise apply its policies to Prosperoware products and services. Prosperoware uses Other Information to further our legitimate interest in operating our Products, Services, and Website.
More specifically, Prosperoware uses Other Information:
Prosperoware will retain client data in accordance with the Client’s instructions, including any applicable terms in the Software License & Agreement functionality, and as required by the applicable law. Depending on the Product & Services plan, the Client may be able to customize its retention settings. The deletion of Client Data and other use of the Products & Services by Client may result in the deletion and/or de-identification of certain associated Other Information. For more detail, please contact your Account Executive.
This section describes how Prosperoware may share and disclose Information. Clients determine their own policies and practices for the sharing and disclosure of Information, and Prosperoware does not control how they or any other third parties choose to share or disclose their Information.
Like many software companies, Prosperoware uses a service provider to collect analytics information on the users of its website to improve how people interact with Prosperoware while online. This may include the use of “cookies” and other similar technology to collect non-personally identifiable information about visitors to the website.
Cookies are files that Web browsers place on a computer’s hard drive and are used to tell Prosperoware whether clients and visitors have visited the Site previously. Some cookies (“Persistent Cookies”) will remain on your computer after you have closed your browser or turned off your computer. Persistent Cookies may include such information as a unique identifier for your browser but will not identify you personally. Unless you choose to identify yourself to Prosperoware, for example by responding to a promotional offer, requesting a demo, collateral, documentation, opening a support account, or subscribing to marketing communications, you will remain anonymous to Prosperoware.
For its clients, Prosperoware uses session cookies to allow the system to uniquely identify you while you are logged in to the website to use the Prosperoware support service. This information allows Prosperoware to process online transactions and requests. These cookies help us identify you after you log in; and they are required to use the Prosperoware support service.
Please note that if you disable your web browsers’ ability to accept cookies you will be able to browse the Prosperoware website but may not be able to successfully use the Prosperoware support service or login a support ticket. Many browsers contain features that allow you to block or delete cookies from your computer. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your particular web browser.
If you need to update or change registration information, you may do so by requesting Prosperoware to edit the user or organization record. To update information, please email Prosperoware at email@example.com. To discontinue the Service and to have your data returned, email firstname.lastname@example.org. Prosperoware will respond to your correction or update request within 30 days from the date of your request.
The Prosperoware opt-out policy is solely applicable to the website (www.prosperoware.com) and does not include our products and cloud platforms. Prosperoware offers its visitors and clients choice as to how Prosperoware may use the information provided. If, at any time after registering with Prosperoware to receive information or ordering a product or service, or otherwise providing information to Prosperoware, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice.
Simply send your request to email@example.com. Please note that if you are a Client, Prosperoware must retain certain basic information about you to continue providing services to you.
Please note that information collected or provided may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, orders, and the like, or if Prosperoware merges with, or is acquired by a third party, or goes bankrupt. In addition, Prosperoware may be forced to disclose information to the government or third parties under certain circumstances.
The Prosperoware website may contain links to other external websites. Prosperoware is not responsible for the privacy practices or content of such other third-party websites, and you should review the privacy notices of any linked sites accordingly.
Prosperoware takes the security of your data very seriously. Prosperoware works hard to protect Other Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Other Information we collect, process and store, and the current state of technology. Prosperoware has received internationally recognized security examinations. To learn more about current practices and policies regarding security and confidentiality of the Products & Services, please see our Security Page.
To the extent prohibited by applicable law, Prosperoware does not allow use of our Products & Services and Website by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
We will review and update this Statement periodically. If we make material changes to this Statement, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. Please review this Privacy Statement frequently to remain informed of Prosperoware’s information practices.
Individuals from certain countries, including the European Economic Area and the United Kingdom, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your Products & Services account.
To the extent that Prosperoware’s processing of your Personal Data is subject to the General Data Protection Regulation (or applicable laws covering the processing of Personal Data in the United Kingdom), Prosperoware relies on its legitimate interests, described above, to process your data. Prosperoware may also process Other Information that constitutes your Personal Data for direct marketing purposes, and you have a right to object to Prosperoware’s use of your Personal Data for this purpose at any time. For more information, read our GDPR Commitment.
This section provides additional details about the personal information we collect about California clients and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
For more details about the personal information we collect, please see the Information Collected & Received section above. We collect this information for the business and commercial purposes described in the How We Use Information section above. We share this information with the categories of third parties described in the How We Share and Disclose Information section above. Prosperoware does not sell (as such term is defined in the CCPA) the personal information we collect.
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at firstname.lastname@example.org. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
Subject to applicable law, you also have the right to (i) restrict Prosperoware’s use of Other Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority. If you are a resident of the European Economic Area and believe we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you may direct questions or complaints to email@example.com.
If you are a resident of the United Kingdom and believe we maintain your Personal Data within the scope of the applicable laws relating to personal data in the United Kingdom, you may direct questions or complaints to the UK supervisory authority, the Information Commissioner’s Office.
Questions regarding this Privacy Statement or the privacy related practices of this website should be directed by sending an email to firstname.lastname@example.org or by regular mail addressed to:
Prosperoware LLC 3 Bala Plaza West Suite 100 Bala Cynwyd, PA 19004-3402 USA
July 1, 2020