To comply with data privacy and compliance laws and regulations, organizations need to develop and apply clear policies for service deliveries that involve personal data. The legal standard for data breach liability is often mere negligence.
Firms need to design and implement processes and systems that can manage personal data and provide audit/reporting assurances that data is in the right place. This starts with designing metadata and folder structures that enable documents to be uniformly grouped and easily located across all content systems. These processes improve user adoption of content systems.
Given the highly sensitive nature of their work, firms are moving towards adopting role-based security and permissions that provide access to only those that need to know. This allows client data to be restricted to only those people who are directly working on any given engagement and have been authorized by the client. Need to know security policies enhance security but also require technology and personnel to administrate the policy across content systems.
To comply with various privacy and cybersecurity regulations, firms need to know what data they have, where it is stored, and who has access to it. This creates the need for data mapping capabilities.
As privacy regulations continue to increase, organizations must be able to effectively and efficiently respond to subject access requests. Subject access requests gives individuals the right to obtain a copy of their personal data as well as other supplementary information. These requests need to be resolved in a complete and timely manner.
Data minimization refers to the ability to move or delete data according to a set schedule or when it is no longer needed. This requires a multi-step process which may involve first moving content from one system to another, exporting it back to the client, or completely deleting it from the system.
Firms need to have processes in place to prove that they are following policies. This can be done through analytics and reporting on user access and changes to data.
Essential and regulated industries (e.g., health, financial services, energy, etc.) are often required to have business continuity plans in place for their operations and their vendors’ operations. As a result, law firms are often required by their clients to implement business continuity plans.
Prosperoware CAM enables organizations to have a holistic and organization-wide information governance plan to comply with current and upcoming privacy laws and regulations. It allows organizations to locate their data, understand their data, ensure data access, security and management to comply with privacy regulations and the organization’s business needs.
In the Cloud and On-Premises