Inappropriate Activity Reporting: Mitigate Internal Data Incidents

Inappropriate Activity Reporting:
Mitigate Internal Data Incidents
1 October 2021 · 4 min read
Earlier this summer, the White House released a memo that stated the threat of ransomware had been elevated to the level of terrorism in the eyes of the United States Government. This message put organizations everywhere on note – cybercrime and ransomware are real threats, and data protection is a necessity.
But organizations no longer have to protect themselves only from external cyberattacks, but internal ones as well. In over 90% of data breaches and incidents, human error played a key role.
We’ve addressed before ways to mitigate unintentional human error, but what about intentional choices like deleting, moving, or copying files? Luckily for you, even this issue has a solution.  
Read on and discover ways on how your user can harm your organization and how you can prevent this before it happens.  
What is Inappropriate Activity?  
Inappropriate activity is a type of internal human error in which users – maliciously or otherwise – access and engage with files that have no real bearing on their work. Sometimes, it may simply be a case of a user not being aware of the extent of their permissions, but in other cases it may be a user purposefully destroying and stealing files due to a personal grievance or monetary gain. Either way, the easiest way to spot and stop inappropriate activity is to understand what it looks like.
Monitor, Report, & Adjust User Access
The best way to detect inappropriate activity is to monitor user access that appears abnormal, such as users deleting documents, moving files and folders, downloading too many files, and so-on. These can all be signs that users are unaware of your organization’s data protection policies, or worse, intentionally creating cybersecurity risks internally.
The trick is you won’t know if users are doing these things unless you actually see or catch them. So, what can you do? 
Once your organization recognizes what this activity looks like, you should monitor users by running frequent analytics reports that document user activity and access.
These reports can track if users are accessing too many documents, downloading exorbitant amounts of data, or copying and deleting files when they shouldn’t be. Information from these reports can help your organization stay alert of internal threats, as well as the potential for internal errors to create outside threats. From there, users can have their permissions adjusted so that they can’t access files and data irrelevant to their position.
Relying on a Service Desk, IT, or risk management professionals to do all of this can create a timely and inefficient process. It could even create further risk of human error as these frequent permission requests have to be done manually. Not only that, without data context your risk team won’t be able to classify data based on its sensitivity and apply appropriate user access.
Luckily, Prosperoware has a simpler, all-encompassing solution.  
With Properoware CAM, your organization can automate your data protection policies and add rich custom metadata to your projects and documents. This metadata allows your risk management teams to fully understand the business context around your documents and apply minimization policies as necessary.
This context also helps organizations understand which users are acting inappropriately with data and allows them to catch these issues before they spiral into a full-blown outage.
With CAM you can take governance to the next level. To ensure that users don’t have access to all kinds of data, your organization should also minimize data that is no longer needed. This can be determined from both, internal minimization policies, as well as privacy requirements set by the increasingly complex privacy landscape.
This way, through proper data minimization policies, data will be protected through a need-to-know security, and the unnecessary data will be safely minimized.
And that’s not all CAM can do. 
How Prosperoware Helps 
Prosperoware CAM is a Software-as-a-Service platform (SaaS) for adoption and governance of collaboration systems. It allows organizations to provision, classify, protect, move, and minimize data, mitigating data chaos and reducing risks related to privacy & cybersecurity.
CAM enables organizations to create logical locations for users to place data. It provides rich custom metadata, empowering users to locate documents, and risk management teams to understand business context in order to apply the right security & data minimization policies.
CAM integrates with Microsoft 365 (Microsoft Teams, SharePoint Online, OneDrive, OneNote, Planner, Lists), iManage, NetDocuments, HighQ, and more to come.
Here is what CAM can do for you:
    • Provisioning of workspaces, Teams, Channels, Lists, users & groups, and folders from Project Portfolio Management, CRM etc., or through a human workflow using readily available templates.
    • Rich, custom metadata for project or document context.
    • Unified project directory for content location for end users and risk management teams.
    • Provision automatically or on-demand internal & external users, manage permissions across collaboration systems, and integrate with leading ethical wall systems.
    • Data Loss Prevention (DLP) with activity monitoring and bulk security & metadata changes.
    • Data protection by creating a separate archive of documents to access in case of incidents.
    • Minimize data by setting automatic data disposition policies or apply litigation hold.

Want to see CAM & Microsoft Teams in action?

Want to see CAM & Microsoft Teams in action?

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