Digital Transformation in a Permanent Work from Home Environment

Digital Transformation in a Permanent

Work from Home Environment

13 January 2021 · 4 min read
What do Adobe, Microsoft, and Twitter have in common?
Besides offering technology solutions and platforms, they are also some of the many companies that have decided to allow employees to partially or permanently shift to working from home (WFH). What started as a “forced digitization” in early 2020 has now become the norm.
Facilitating such a massive move to remote work put organizations in overdrive. New challenges emerged, with organizations trying to figure out how to enable productivity and collaboration, all while balancing governance. But, while we thought we would be in the office in a few weeks or months, this has yet to happen. In fact, it might not happen at all. So what can organizations do to make sure they are prepared for the future of work?
The buzzword you have heard about all year is the solution to many challenges of a permanent WFH environment. The answer is Digital Transformation! But what does that mean?
In this context, digital transformation means strategic deployment of software and platforms that empower your organization to work better. Here are some steps your organization needs to take to propel digital transformation efforts and adapt to permanent WFH.

Deploy a Collaboration Platform with Built-In Governance

By now, most organizations have some platform that facilitates chat or meetings. But a true collaboration platform offers much more. Platforms such as Microsoft Teams, which now has more than 115 million daily users, extend to providing a fully secure intranet and extranet. The challenge is deploying it quickly with built-in governance features. Deciding how to structure Teams, setting permissions, and rules on Team ownership, are only some of the steps organizations can take to ensure their platform is secure and carries minimal risk.
Take your first step towards digital transformation by reading our eBook on rapidly deploying and structuring Teams.

Have an Incident or Outage Plan

More data, more risk. As organizations generate massive amounts of data, various incidents could happen that would put that data at risk. Power outages, server issues, or cybersecurity incidents are some reasons that organizations experience outages. Having a plan in place is desired and mandatory to comply with privacy & cybersecurity laws.
In addition to setting processes in case of incidents, your organization should also deploy a Data Protection as a Service (DPaaS) solution available in the market. Look for solutions that allow access to documents even in case of outages while maintaining security & permissions.

Enable Easy Content Location

Every organization uses multiple collaboration systems, including platforms such as Microsoft Teams, a Document Management System, and more. Working across these systems can get messy, with end-users experiencing difficulties locating content and risk management teams finding it challenging to apply security and disposition policies.
Facilitate content location and context understanding by deploying technology that provides a unified directory to automatically provision, govern, and locate content. Platforms that also allow adding unlimited metadata make it easier for your risk team to identify context and apply the appropriate policies. Without such technology, collaboration chaos will only get worse.

Facilitate Adoption

Working on projects, engagements, deals, matters – whatever you may call them – across collaboration systems is challenging. You may need to access documents in different systems, move them, or simply locate them. When organizations fail to empower users to work across systems, adoption of collaboration systems also fails.
Ensuring adoption is easy when your organization uses templates. When a project has the same structure across systems, users will know where to place content, how to find it, and where to move essential documents. Using analytics and reporting, your organization can track how users are working and adjust structure accordingly.
Deploy software that automates the application of templates across systems and watch adoption soar.

Governance & Security at the Forefront

Organizations are not only required to enable collaboration and productivity but also comply with increasing privacy, cybersecurity, and data residency laws and regulations. Avoiding non-compliance, hefty fines, or data breaches means transforming how organizations do business and placing governance and security at the forefront.
Deploying governance platforms that support need-to-know security, ethical walls application, disposition policies, and more, is a must. Manually attempting to govern content exposes your organization to the risk of inappropriate access, non-compliance, and loss of client trust.

How Prosperoware Helps

Prosperoware CAM is a SaaS enterprise platform that enables organizations to leverage their collaboration systems for digital transformation while improving governance. CAM allows organizations to enhance processes around management of office documents, improve adoption, and reduce risks related to privacy & cybersecurity.
Our unique approach relies on adding context by applying rich metadata to identify projects, matters, engagements, etc., to workspaces, Teams, Channels, and folders in systems. This approach benefits end-users and the risk management team. Users can leverage critical metadata to locate content easily, while risk professionals can focus on data security and disposition instead of trying to determine its context.
CAM integrates with a variety of collaboration systems, including Office 365 (Microsoft Teams, SharePoint Online, OneDrive, Planner, OneNote), File Shares, iManage, NetDocuments, HighQ, and more to come.
Key CAM features include:
  • Automatic provisioning of workspaces, Teams, Channels, and folders from Project Portfolio Management, CRM etc., or through human workflow using templates
  • Rich, custom metadata for project or document context
  • Unified directory for project location
  • Advanced DLP, reporting, & analytics capabilities across systems
  • Set trigger-based disposition policies with approval workflows or place content on litigation hold

How Prosperoware Helps

Prosperoware CAM is a SaaS enterprise platform that enables organizations to leverage their collaboration systems for digital transformation while improving governance. CAM allows organizations to enhance processes around management of office documents, improve adoption, and reduce risks related to privacy & cybersecurity.
Our unique approach relies on adding context by applying rich metadata to identify projects, matters, engagements, etc., to workspaces, Teams, Channels, and folders in systems. This approach benefits end-users and the risk management team. Users can leverage critical metadata to locate content easily, while risk professionals can focus on data security and disposition instead of trying to determine its context.
CAM integrates with a variety of collaboration systems, including Office 365 (Microsoft Teams, SharePoint Online, OneDrive, Planner, OneNote), File Shares, iManage, NetDocuments, HighQ, and more to come.
Key features of CAM for Office 365 are:
  • Automatic provisioning of workspaces, Teams, Channels, and folders from Project Portfolio Management, CRM etc., or through human workflow using templates
  • Rich, custom metadata for project or document context
  • Unified directory for project location
  • Advanced DLP, reporting, & analytics capabilities across systems
  • Set trigger-based disposition policies with approval workflows or place content on litigation hold
To see CAM for Microsoft Teams in action, watch this 3-min ONLY demo video here.

Want to see CAM & Microsoft Teams in action?

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