Best Practice Briefs

Software adoption is almost always tied to how clearly and compellingly you can address the questions, “Why do I need to learn to use this software now?” and “What’s in it for me?” ...

Email management is a confusing term in and of itself, and the number of products labeled email management—as well as the different technologies they are based on—adds to the general confusion. ...

The concept of Matter Centricity, coined in 2002 by Prosperoware’s president when he was at iManage, centered on constructing an electronic environment equivalent to the 1990s paper file. ...

In a time when full-scale attacks and small scrimmages were the rules of the day, it was vital for a medieval castle defense system to take all possibilities into account....

In the era of Matter Centricity and the electronic matter file, we need rethink how we work together and how we use the technology that supports that work. As part of that process, we will also have to make very specific changes in how we...

When evaluating software solutions for managing legal content, it’s important to understand the basic life cycle of legal content and the unintended consequences that often arise during that cycle. Why? When a software solution enables that life cycle, lawyers are more productive and firms are...

Law firms possess incredibly valuable and sensitive information, and the Internet fuels the growing vulnerability of that information from hackers. ...