Author: Keith Lipman

The market for legal services today is competitive. Clients need predictable fees and firms need efficient delivery. Client value has changed, and firms today must “deliver quality matters at the expected price.”...

Firms need a way to implement both need-to-know or pessimistic security and ethical walls to protect clients and themselves. Though the concepts are similar, the workflows are different....

Understanding the legal content lifecycle is important because it makes you better able to evaluate a legal software solution, which needs to enable that lifecycle to be effective. ...

If your firm does any kind of work for healthcare companies—doctors, hospitals, or pharmaceuticals—the new HIPAA regulations will impact you. ...

To establish guidance for pricing, firms need processes for gathering the right data through the life of the matter. This Peer-to-Peer article outlines how to get information out of lawyer’s heads and put it in actionable form. ...

Matter-centric collaboration and DMS security is an evolving process, and law firms need an evolving methodology to improve adoption of the electronic file. ...

To effectively collaborate on a global level requires a DMS environment that is both standards-based and flexible. This is a tricky balance to maintain but advances in IT and web technologies make it possible....