Technical Writer

Contract: Full-Time

Office: Prishtina/Kosovo

Application Deadline: 31/12/2020

Job Description
Technical writer is expected to create instructions, how-to manuals, and “frequently asked questions” pages
to help technical support staff, clients and other users within the industry. It is expected that the technical
writer understands complex information and is able to seamlessly communicate this information to people
with diverse professional backgrounds.
Job Responsibilities
  • Writing samples upon request What You Will Be Doing Create and maintain software documentation for customers and internal use
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Work with product management, engineers and QA team to create accurate, clear documentation (including interviewing personnel to assess and document feature functionality)
  • Work within agile sprint team to clearly document feature functionality
  • Write content that meets the needs of the target audience, turning product complexities into simple language for our clients
  • Coordinate and proofread documentation
  • Bachelor’s degree in English, Journalism, Communications, or related field
  • Software-oriented technical writing experience preferably business software
  • Familiarity with agile development environment
  • Experience creating and generating online help and user guides
  • Experience with source control
  • Experience with single-sourcing
  • Experience with markup languages such as HTML and XML
  • Experience with software such as Visio or other diagramming/graphics application
  • Familiarity with common writing standards
  • Qualified experience may be substituted for education
If you are a Technical Writer with software-oriented technical writing experience, please apply today! Send your resume (in English) at with ‘Technical Writer’ on the subject. If you require any further information, feel free to contact us at +383 49 268 559.
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